# Carpe > Carpe knowledge base – help articles and documentation. ## Getting Started - [How to Apply Carpe Underarm Antiperspirant](https://help.mycarpe.com/en_us/how-to-apply-carpe-underarm-antiperspirant-BJb78D_SZx.md): How to Apply Carpe Underarm Antiperspirant Best time at night antiperspirants work best while sweat glands are less active Step 1 Start clean dry - [How Quickly Does Carpe Work?](https://help.mycarpe.com/en_us/how-quickly-does-carpe-work-BygZpSf4Ml.md): Most people notice an improvement within the first few days You can expect results in as little as 2 to 3 days of consistent use with maximum dryness after ab - [How Long Does Carpe Last?](https://help.mycarpe.com/en_us/how-long-does-carpe-last-ryLE0rzNGe.md): Carpe has been clinically tested to give you up to 100 hours of sweat and odor control when used as directed Tip For longlasting results apply a thin lay - [How Often Should I Apply Carpe?](https://help.mycarpe.com/en_us/how-often-should-i-apply-carpe-SkjIAHzNMx.md): Apply a thin layer to clean dry skin at night before bed For extra coverage you can apply again in the morning after your shower For most people nightly us - [What is the benefit of applying at night versus in the day?](https://help.mycarpe.com/en_us/what-is-the-benefit-of-applying-at-night-versus-in-the-day-S1cItNdSZg.md): Dermatologists recommend applying at night because your sweat glands are less active giving the formula time to set and start working The sweatblocking effec - [I Just Tried It For The First Time And It's Not Working. What Should I Do?](https://help.mycarpe.com/en_us/i-just-tried-it-for-the-first-time-and-its-not-working-what-should-i-do-SJqBOpTpgl.md): Dont get discouraged just yet Great results often build over time which is why we recommend sticking with it consistently for a full four weeks Establish - [Switching From a Natural Deodorant to Carpe](https://help.mycarpe.com/en_us/switching-from-a-natural-deodorant-to-carpe-H1Oj0SGVMl.md): Switching from a natural deodorant to an antiperspirant like Carpe isnt likely to cause any issues Your skin is naturally good at maintaining its own pH The - [Can I Use Carpe on Other Parts of My Body?](https://help.mycarpe.com/en_us/can-i-use-carpe-on-other-parts-of-my-body-Hy4F0SG4fe.md): We make targeted products for different areas like underarms hands and feet so we recommend using each one where it works best That said our underarm antip ## Subscriptions - [How Do I Cancel My Subscription?](https://help.mycarpe.com/en_us/how-do-i-cancel-my-subscription-r1OGuiW4fg.md): Youre always in control of your Carpe subscription and you can cancel it yourself anytime As you go through cancellation youll see a few options to keep yo - [How Do I Pause My Subscription?](https://help.mycarpe.com/en_us/how-do-i-pause-my-subscription-rJicUqbVMx.md): How Do I Pause My Subscription Not ready for your next order but dont want to cancel You dont have to You can skip your next shipment yourself in under a - [How Do I Change My Delivery Frequency?](https://help.mycarpe.com/en_us/how-do-i-change-my-delivery-frequency-HkH9PiZNGg.md): Getting Carpe too often or not often enough You can change how frequently your subscription ships anytime no need to cancel and start over First log in t - [How Do I Reschedule My Next Refill?](https://help.mycarpe.com/en_us/how-do-i-reschedule-my-next-refill-BJHTmjVfx.md): Need your next order a little sooner or later You can change your next delivery date yourself in about a minute no need to cancel or call First log in to - [How Do I Adjust Products In My Subscription?](https://help.mycarpe.com/en_us/how-do-i-adjust-products-in-my-subscription-r100wiWEMx.md): Want to try a new scent or a different product You can swap whats in your subscription yourself your next order will arrive with the new pick First log i - [Can I Apply A Promotion Or Discount To My Next Auto-Refill?](https://help.mycarpe.com/en_us/can-i-apply-a-promotion-or-discount-to-my-next-auto-refill-BJaj9Tapxl.md): Absolutely Just send our support team a message along with a screenshot of the promotion youre referring to and well be more than happy to apply it to y - [What Happens When I Cancel My Subscription?](https://help.mycarpe.com/en_us/what-happens-when-i-cancel-my-subscription-B17jGpM4Ge.md): Canceling your subscription is simple and heres what to expect once its done Your future shipments stop When you cancel we stop all upcoming refills and ## Returns, Refunds & Exchanges - [I Want A Refund](https://help.mycarpe.com/en_us/i-want-a-refund-SkQ7japTxx.md): Our 100 MoneyBack Guarantee At Carpe we stand behind the quality of our products and are committed to providing sweat solutions that work for everyone Th - [How Do I Start a Return?](https://help.mycarpe.com/en_us/how-do-i-start-a-return-rJ6WGKM4fg.md): We stand behind your first order with our 100 moneyback guarantee If your first Carpe order isnt right for you you can return it for a refund of the purcha - [I Want to Exchange A Product Or Swap A Scent](https://help.mycarpe.com/en_us/i-want-to-exchange-a-product-or-swap-a-scent-S1jWiTTall.md): If youre not completely satisfied with your Carpe product for any reason or if youd like to swap it for a different scent were happy to help with an exchan ## Products, Ingredients & Scents - [Ingredients](https://help.mycarpe.com/en_us/ingredients-Sy8nDT66gg.md): Our formula is Gluten Free Nut Free Not Tested on Animals Crueltyfree Paraben Free Vegan Vegetarian Organic Carpe is also Leaping Bunny Certified - [What is the active ingredient and does it work differently from other brands?](https://help.mycarpe.com/en_us/what-is-the-active-ingredient-and-does-it-work-differently-from-other-brands-rk6S_VdBWg.md): Carpe antiperspirants use aluminum sesquichlorohydrate to stop sweat at the source unlike deodorants that only cover odor This is a commonly used FDAapprove - [Does Carpe Contain Aluminum and Is It Safe?](https://help.mycarpe.com/en_us/does-carpe-contain-aluminum-and-is-it-safe-BkHBm3bVzl.md): Yes and thats exactly what makes it work Carpes underarm antiperspirant uses aluminum sesquichlorohydrate a wellstudied FDAregulated active ingredient - [Are Carpe Products Gluten-Free?](https://help.mycarpe.com/en_us/are-carpe-products-gluten-free-H16My_GNGl.md): Yes all of our products are glutenfree Questions about a specific ingredient Reach out to our Sweat Advisors and well be happy to help - [Do Carpe Products Contain Latex?](https://help.mycarpe.com/en_us/do-carpe-products-contain-latex-H1JYCvzVzl.md): No our underarm products do not contain any latex - [Does Carpe Contain BHT?](https://help.mycarpe.com/en_us/does-carpe-contain-bht-ByrLAwzNMe.md): No Carpe products do not contain BHT butylated hydroxytoluene - [Does Carpe Contain Talc?](https://help.mycarpe.com/en_us/does-carpe-contain-talc-rkPQADzVGl.md): Most Carpe products are talcfree The only exceptions are our hand lotion and foot lotion which contain talc Everything else in our range is completely talc - [Are Carpe Products Coconut-Free?](https://help.mycarpe.com/en_us/are-carpe-products-coconut-free-HyXsCwGEGe.md): Many common cosmetic ingredients are derived from coconut and we arent able to claim that any of our products are made without coconut or coconutderived ingr - [Does Carpe have independent clinical testing?](https://help.mycarpe.com/en_us/does-carpe-have-independent-clinical-testing-HJkhSD_Hg.md): Yes Carpe products undergo clinical testing conducted by thirdparty laboratories that specialize in antiperspirant and deodorant performance testing These la - [Does Carpe contain parabens or sulfates?](https://help.mycarpe.com/en_us/does-carpe-contain-parabens-or-sulfates-Sk9PSvOSZg.md): Does Carpe contain parabens or sulfates - [Which fragrances are for men and which are for women?](https://help.mycarpe.com/en_us/which-fragrances-are-for-men-and-which-are-for-women-r1qNt4OBbe.md): All of them Seriously Our scents dont have a gender so you can pick what you like best We offer a range of fresh elevated fragrances and unscented too s - [Why does Carpe use premium fragrances?](https://help.mycarpe.com/en_us/why-does-carpe-use-premium-fragrances-BJAArP_rWe.md): Carpe works with professional perfumers to create fragrance blends similar in quality and structure to those used in designer perfumes and colognes These fragr - [What makes Carpe different from other antiperspirants and deodorants?](https://help.mycarpe.com/en_us/what-makes-carpe-different-from-other-antiperspirants-and-deodorants-SyBEO4dSZx.md): We developed a dermatologisttested formulation with continuous sweatwicking technology that doesnt just block sweat it also actively keeps you feeling fresh - [Why So Many Products?](https://help.mycarpe.com/en_us/why-so-many-products-BJvVvTpagg.md): I understand that it might seem overwhelming to see so many different products but theres a reason for it Our bodies sweat differently in various areas so w - [Can Carpe Antiperspirant Sticks Be Recycled?](https://help.mycarpe.com/en_us/can-carpe-antiperspirant-sticks-be-recycled-SypTRPzEzx.md): The cap of our antiperspirant stick is recyclable in most local recycling programs The body of the stick isnt recyclable yet but were actively working on mo - [New This Summer: Underarm+ and Sweat-Resistant Sunscreen](https://help.mycarpe.com/en_us/new-this-summer-underarm-and-sweat-resistant-sunscreen-B1vmaOGEfg.md): We have two exciting launches this summer Heres whats new from Carpe Underarm Underarm is our upgraded underarm antiperspirant You get the sweat and od ## Skin, Safety & Sweat - [Does Carpe Really Reduce Sweat?](https://help.mycarpe.com/en_us/does-carpe-really-reduce-sweat-HkrqKVdBbg.md): We do We ship worldwide with lots of fans in Canada Australia and the UK - [Isn’t it unhealthy to stop sweat?](https://help.mycarpe.com/en_us/isnt-it-unhealthy-to-stop-sweat-BJigcVdrWe.md): Nope its a myth Your body cools itself mainly through areas like arms legs and torso Blocking sweat in small areas like underarms wont make you overhe - [Can I use Carpe if I have sensitive skin?](https://help.mycarpe.com/en_us/can-i-use-carpe-if-i-have-sensitive-skin-HyVw_4_He.md): Yes Carpe is made with sensitive skin in mind Our formulas are nonirritating nongreasy quickabsorbing and dermatologisttested If you know your skin is - [Will Carpe Work For Hyperhidrosis?](https://help.mycarpe.com/en_us/will-carpe-work-for-hyperhidrosis-B1a8IaTTlg.md): While no cure or treatment yet exists for the root cause of Hyperhidrosis which researchers believe originates in the brain Carpe was specifically made to he - [Can Kids or Teens Use Carpe?](https://help.mycarpe.com/en_us/can-kids-or-teens-use-carpe-H1xVS2Efe.md): Yes Carpe products are dermatologisttested and made with sensitive skin in mind so theyre a good fit for teens dealing with sweat and odor A few tips for - [Are Carpe products safe to use around animals?](https://help.mycarpe.com/en_us/are-carpe-products-safe-to-use-around-animals-BkfFPPuHbx.md): Carpe products are designed and tested for safe use on human skin and when used as directed they shouldnt pose any issues for people who have pets at home H - [What Is Hyperhidrosis?](https://help.mycarpe.com/en_us/what-is-hyperhidrosis-SyB7a66gl.md): Hyperhidrosis is a condition characterized by excessive sweating While it can occur all over the body the most common areas affected are the underarms hands - [Is Carpe Going To Irritate My Skin?](https://help.mycarpe.com/en_us/is-carpe-going-to-irritate-my-skin-BkXFI666ex.md): Carpe was designed first and foremost as an effective antiperspirant but also as a smooth moisturizing lotion We dont recommend applying it to dry and crack - [Are There Different Types Of Hyperhidrosis?](https://help.mycarpe.com/en_us/are-there-different-types-of-hyperhidrosis-HJ4VU6Taex.md): There are two forms of hyperhidrosis known as Primary Hyperhidrosis and Secondary Hyperhidrosis Primary Hyperhidrosis is the most common form of Hyperhidrosi - [Can I Use While Pregnant Or Breastfeeding?](https://help.mycarpe.com/en_us/can-i-use-while-pregnant-or-breastfeeding-B1Bfupp6xg.md): Our products have not been tested for safety during pregnancy or breastfeeding Therefore we recommend that you consult with your healthcare provider before us - [Our Fragrance-Free Antiperspirant Has Earned the National Eczema Association Seal of Acceptance](https://help.mycarpe.com/en_us/our-fragrance-free-antiperspirant-has-earned-the-national-eczema-association-seal-of-acceptance-HkC5D9CBfx.md): Were proud to share that our FragranceFree Underarm Antiperspirant has received the National Eczema Association NEA Seal of Acceptance a mark that he ## Orders & Shipping - [How Do I Cancel My Order?](https://help.mycarpe.com/en_us/how-do-i-cancel-my-order-S18ZqTpTxe.md): Once an order has been processed we are unable to cancel it Our team works hard to process and pack each order as quickly as possible to prevent any delays W - [How Do I Track My Order?](https://help.mycarpe.com/en_us/how-do-i-track-my-order-HJqfQ2WEfg.md): As soon as your order ships we send you a shipping confirmation email with your tracking number and a link to follow your package Heres how to find it 1 - [My Order Arrived Damaged](https://help.mycarpe.com/en_us/my-order-arrived-damaged-ry_S96p6ex.md): Oh no Were so sorry to hear that your order arrived damaged Dont worry though were here to help Simply reach out to our support team with photo - [I Received A Notice That My Package Has Arrived And It's Not Here Yet. What Should I Do?](https://help.mycarpe.com/en_us/i-received-a-notice-that-my-package-has-arrived-and-its-not-here-yet-what-should-i-do-BJ0z9pT6gx.md): If your package has recently been marked as delivered but hasnt been received please allow an additional 48 hours for it to arrive Sometimes packages are ma - [I Entered the Wrong Shipping Address. Can I Fix It?](https://help.mycarpe.com/en_us/i-entered-the-wrong-shipping-address-can-i-fix-it-SkeirOMVGg.md): If you just realized your order has the wrong shipping address reach out to us as quickly as possible Our team moves fast to pack and ship orders so the soon - [Do You Ship Internationally?](https://help.mycarpe.com/en_us/do-you-ship-internationally-HJd15p6pgl.md): Yes we do offer international shipping Shipping costs vary depending on your country and the specific location within it To get an accurate estimate of ship - [Can I buy Carpe in stores?](https://help.mycarpe.com/en_us/can-i-buy-carpe-in-stores-SJ_udVdHbl.md): Not yet But you can always find us at mycarpecom and select online partners like Walmartcom Amazon and TikTok Shop Plus we have more instore shopping ## Contact & Account - [How Do I Contact Carpe?](https://help.mycarpe.com/en_us/how-do-i-contact-carpe-B1mlLuGEzx.md): The best way to reach us is through our contact form Our support team the Sweat Advisors is here for you 247 and well get back to you as soon as we can - [Customer Support Hours](https://help.mycarpe.com/en_us/customer-support-hours-BJ2kOaTale.md): Our business hours are Monday through Friday from 900 AM to 500 PM EST - [How do you pronounce Carpe?](https://help.mycarpe.com/en_us/how-do-you-pronounce-carpe-ByrqdVuSbx.md): Its CARpay like carpe diem seize the day except here we seize the sweat - [Is Carpe FSA or HSA Eligible?](https://help.mycarpe.com/en_us/is-carpe-fsa-or-hsa-eligible-H1BO8hZ4fe.md): Not at this time Were not currently set up to accept direct FSA or HSA payments and we havent gone through the formal eligibility verification process with