# How Do I Cancel My Order?

> Once an order has been processed we are unable to cancel it Our team works hard to process and pack each order as quickly as possible to prevent any delays W

Source: https://help.mycarpe.com/en_us/how-do-i-cancel-my-order-S18ZqTpTxe

Last updated: 2026-08-13T17:13:06.585Z

We know this is frustrating, so here's a straight answer. Once an order has started processing, our warehouse packs and ships it quickly, so we're usually not able to stop it in time. But you have options depending on the situation.

### If this is a subscription order

You can stop this from happening again in under two minutes. In [your subscription portal](https://secure.mycarpe.com/login?utm_source=help_desk_faq&utm_medium=internal_link&utm_campaign=kb_cancel_my_order) you can skip the next order, reschedule it, or cancel the subscription entirely:

*   Skip or pause the next shipment, see [_How Do I Pause My Subscription?_](https://help.mycarpe.com/how-to-pause-your-subscription-rJicUqbVMx)
*   Stop all future orders, see [_How Do I Cancel My Subscription?_](https://help.mycarpe.com/en_us/how-to-cancel-your-subscription-r1OGuiW4fg)

Canceling the subscription stops future charges right away, even if we can't stop an order that's already in motion.

### If you were charged for an order you didn't expect

Reach out to our team right away with your order number. If it hasn't shipped yet, we'll do everything we can to stop it. If it's already on the way, we'll help you with the next steps once it arrives.

**Our promise:** You won't be stuck. Even when we can't cancel an order in transit, [reach out to our Sweat Advisors](https://mycarpe.com/pages/contact) and we'll work with you to make it right.